Purpose

Our corporate purpose

In 2021, we continued to drive broad positive change by creating solutions that expand access to work and allow people to get more from our resources. We made a difference on the ground by taking actions as people, teams, and communities. We strived to link environmental sustainability, social equity, and corporate governance and to act as an ethical, transparent business with a purpose of innovating the changes that protect our world and make it a better place to live and work for everyone.

Committed to ESG transparency

Citrix seeks to improve transparency of our business practices, impacts, and risks each year through our ESG (environmental, social and governance)-related disclosures.

All public companies continue to see increased use of ESG factors in company evaluation and investment decision-making. Investors are demanding increased transparency on ESG practices, as are regulatory bodies such as the U.S. Securities and Exchange Commission and the European Sustainability Reporting Directive.

Our dedication to transparency is further influenced by our primary stakeholders — investors, customers, prospective talent, and current employees — taking a greater interest in our ESG commitments and progress. This shift was a major catalyst for Citrix to tie executive compensation to ESG performance starting in 2020, and continues to spur us to action on critical ESG issues.

At the intersection of innovation and sustainability

The hybrid workplace that emerged in 2021 was the natural evolution of 2020’s paradigm shift to working remotely. Sustainability via innovation remained our focus in designing products that could help companies function more effectively and productively.

Citrix DaaS, for instance, provides virtualization solutions that efficiently deliver apps and desktops to end users. More broadly, our virtualization and networking products enable organizations to advance their sustainability agendas.

Improving customer experience

Worldwide use of Citrix products grew in 2021 as companies continued to shift to hybrid work models and recognize the benefits of a flexible workstyle. We saw customers with established cloud footprints quickly and easily scale their capacity with Citrix solutions. Whether customers needed consulting, support, or education, we provided them with the right interface and content at the right time.

We helped Citrix customers work in new ways by thinking through three big questions:

Our team of professional services consultants remained nimble even as health and safety regulations kept changing. The team helped customers in some of the hardest-hit industries, including those with large digital sales teams or a customer service presence in a single location whose employees suddenly needed to work from home.

And to keep our Customer Experience team members safe while they provided Citrix’s best-in-class customer service, we developed employee “pods,” or groups that could come into offices in a coordinated manner to get the equipment they needed to do their jobs remotely.