Understanding our legal agreements

Explore acuerdos asociados a nuestros productos y servicios.  

Customer agreements

Citrix service documents

The service documents for Citrix cloud services consist of three main components. The service descriptions, agreement, and security exhibit. The agreement and security are generally the same for any cloud service, while the service descriptions is service specific.

Service descriptions for Citrix services

Service level agreement

anexo de seguridad de servicios de Citrix

Acuerdo de procesamiento de datos

Based on the instruction of the data processor handling data uploaded into the Citrix cloud services, Citrix implements and maintains technical and organizational measures to adequately protect personal data.

Acuerdo de procesamiento de datos

Acuerdos con usuarios

License agreements for on-premises and Citrix cloud and other SaaS offerings address all offering terms, including maintenance and optional consulting services.

Acuerdos con usuarios

Supplier agreements

Citrix supplier security standards

The supplier security exhibit lists the technical and organizational measures and security controls that Citrix’s vendors and partners are required to adopt when accessing Citrix or customer facilities, networks and/or information systems, or accessing, processing, or storing Citrix confidential information.

Citrix supplier security standards

Supplier agreements

The contracts between Citrix and our suppliers outline the terms that govern future transactions or agreements. They include but are not limited to policies and procedures, scope of work, NDA, terms and conditions executed by purchase order, and other schedules and exhibits.

Master service agreement

Purchase order terms and conditions